Account

To be eligible for a return, items must be damaged or defective. The item must be unused and in the same condition as when you received it. It must be in its original packaging. Once we receive your returned items and verify their condition, we will process your refund promptly. Please note that shipping costs for returns are the responsibility of the customer unless the return is due to a mistake on our part or a defective product. If you have any questions or concerns about our return policy, please don't hesitate to reach out to our customer service team. We're here to assist you every step of the way!

Here's our streamlined return process:
1. Contact us at info@glosslab.com. Please provide photos of the damaged or defective item.
2.. Once return is received, your refund will be processed within 7-10 business days

To be eligible for a return, items must be damaged or defective

The item must be unused and in the same condition as when you received it. If you have any questions or concerns about our return policy, please don't hesitate to reach out to our customer service team. We're here to assist you every step of the way!

Once we receive your returned items and verify their condition, we will process your refund promptly.

Please note that shipping costs for returns are the responsibility of the customer unless the return is due to a mistake on our part or a defective product.

No refunds on Final Sale products