FAQ'S

Membership includes unlimited manis + pedis. Your choice of gel, performance, or long-lasting polish. Membership also includes gel removal, polish changes and touch ups.

Membership does not include massages, nail design and callus removal. 

Of course!  Members can go to any location.

We automatically charge 20% gratuity on the value of your services. This entire 20% gratuity goes directly to the technician that performed the services.

Your Glosslab Unlimited Membership is $135 + tax per month. Membership begins on the day you sign up and renews monthly on your signup date.

As much as you're going to love your Membership, it's only to be used by you. No sharing.

In order to cancel please email info@glosslab.com. We will then follow up with a cancellation link. 

Designs are not included in the monthly membership. 

Yes, if both guests are members. If not, your mani + pedi is included in the Membership and your guest is welcome to pay a-la-carte for their services. 

Click this link and go to the book tab. There, you’ll see our available services and can book at either of our locations. 

We automatically charge 20% gratuity on all services. This entire 20% gratuity goes directly to the technician that performed the service.

Your appointment confirmation email includes a link to cancel your appointment. If you need additional assistance, please email info@glosslab.com. Please note, cancelations must be made 12 hours prior to your appointment.

MANI (POLISH CHANGE ONLY) $15

MANI (+LONG-LASTING POLISH) $25

MANI (+PERFORMANCE POLISH) $37

MANI (+GEL POLISH) $55

GEL REMOVAL $15

PEDI (POLISH CHANGE ONLY) $20

PEDI (+LONG LASTING POLISH) $52

PEDI (+ PERFORMANCE POLISH) $64

PEDI (+GEL POLISH) $72

We kindly ask that changes and cancellations are made 12 hours prior to your scheduled visit. Late cancellations and reschedules will be subject to a fee of 100% of your scheduled service.

You should be aware that all Glosslab pack purchases expire, and future prices are subject to change. The expiration dates are posted in the description of the good or service which is being purchased. 

All introductory offers, promotions and discount codes for pack purchases are for one time use only per individual, unless expressly indicated to the contrary. Glosslab reserves the right to charge the full price in the event you use an introductory offer, promotion or discount code on a duplicate basis to purchase pack. Should Glosslab charge you the full price your rights to then cancel such pack and/or to receive a refund shall continue to apply in accordance with our standard cancellation and refund terms. Glosslab also reserves the right in its discretion to immediately cancel all accounts linked to you in such circumstances.

You can book a mani meeting online. If you want to book for three or more people, please email info@glosslab.com.

We kindly ask that changes and cancellations are made 12 hours prior to your scheduled visit. Late cancellations and reschedules will be subject to a fee of 100% of your scheduled service.

Dazzle Dry nail polish is an extra $10 per service. Dazzle Dry nail polish is a full nail polish system that our technicians have been expertly trained to perform. The long-lasting polish dries rock hard in 5 minutes and lasts 7-10 days. Its 10-free formula also strengthens nails. 

Basic Design per nail is $4 and for all nails is $24. Step Up Design (GEL ONLY) per nail is $6 and for all nails is $40.

We charge $15 to remove gel polish. As a friendly reminder, for gel removal we only remove soft gels. This does not include hard gels (UV Gel, dip, powders). If you are unsure if the gel you currently have is soft or hard, please speak with our Front of House staff upon arrival and they will help determine. If you happen to have hard gel, you will have to get it removed elsewhere and reschedule your service. Additionally, we do not offer acrylics or gel extensions

Our current locations are:

GLOSSLAB FLATIRON - 27 W 20th St

GLOSSLAB TRIBECA - 180 W Broadway

GLOSSLAB UES E69TH - 1206 Third Ave

GLOSSLAB WEST VILLAGE - 1 Jane St

We carry Dazzle Dry, Essie Couture, and CND Gel Nail colors. 

Our services are completely dry. Water is a breeding ground for bacteria and icky germs. Plus, the polish lasts longer and cuticles can be trimmed more safely without water.     

NO BACKWASH WATER - According to our top derm advisors, water is a breeding ground for bacteria and icky germs. Even if water between pedicures is changed, used water can linger in the tub. Plus it's wasteful to use so much H2O.                                                   

LONGER LASTING POLISH - When you soak in a tub, your nails absorb water, often changing their shape and weakening the newly applied polish. When it goes back to its normal shape, it weakens the newly applied polish.                                                 

CUTICLES STAY CUTE - Water-soaked cuticles are bigger, so when they're trimmed, they leave room for being cut too close; resulting in peeling a few days later.

We do not offer acrylic or powder nails at GLOSSLAB. 

You can purchase GLOSSLAB products in-store and online here.

GLOSSLAB shipments are mailed with tracking numbers. Please allow 1-2 days for processing and check your email to find tracking information for your package. Order delivery time and postage options are selected at check out. Please reach out to info@glosslab.com if you have not received any shipping information or you cannot find your package.

As soon as your order is fulfilled, we will send an email with your tracking information. It may take up to 2 days for the carrier to update the tracking information. If your tracking number isn’t updating, please email us at info@glosslab.com.

We do not currently ship internationally.  If you have a special request, please email us at info@glosslab.com.

Please email info@glosslab.com with your new address as soon as possible. If your order has not been fulfilled, we can change the address.  If the order has already been fulfilled, you can call USPS and request a change of address or return the item once you have received it.

We will gladly accept returns of unopened items within 30 days for a full refund on the product price. Please email us at info@glosslab.com if you would like to request a return. We will process your return payment once we receive the returned items.


Your return will be processed as soon as we receive your return package. Your refund will be processed that day. It may take up 10 days for the refund to be reflected in your account.

If you would like to make an exchange, we will exchange unopened items within 30 days of your order. Please email info@glosslab.com with your order number and the new item you would like to receive. We do not cover the cost of the return or exchange. 

Please email us at info@glosslab.com for any changes to your order. As long as your order has not shipped, we can make changes to your order. 

To cancel your order, please email us at info@glosslab.com as soon as possible. We can cancel your order as long as it has not been fulfilled.

You can enter your promo code at checkout in the box labeled “gift card or discount code”.

Please email us at info@glosslab.com with the discount code. As long as the code is still live, we can apply it to your order.

Some carriers may mark packages as delivered, but they deliver it the following day. If you do not receive your package the following day, please call the carrier for updates and email us at info@glosslab.com.